Frequently Ask Question
All You Need to Know About Storing Your Luggage
What is the role of Paddington Luggage Storage?
Paddington Luggage Storage provides a convenient solution for tourists, business travelers, and anyone visiting London who wishes to securely store their luggage while exploring the city. For more details, please refer to our ‘About Us’ page
Is it possible to reserve luggage storage in advance?
Absolutely, we highly recommend making an advance reservation. To secure your spot, you can effortlessly click here or visit our ‘Book Now’ page and follow the provided instructions to complete your booking. While this process is generally straightforward, should you require any assistance, please do not hesitate to reach out to us for further guidance.
Why should I opt for online booking when on-site payment is an option?
Those who make advance bookings will automatically gain access to our priority service, ensuring we have space available for you upon your arrival, even during peak times. This priority service also allows you to skip ahead in the queue, significantly expediting the process compared to walk-in customers.
Is it possible to use your service without an advance online reservation?
Certainly, we do our utmost to accommodate walk-in customers who haven’t made an online booking in advance.
Do you experience high-demand periods?
Indeed. We have noticed that our services are in highest demand during weekends and national holidays. If you plan to use our services during these periods, kindly allocate extra time for luggage drop-off.
What are your operating hours?
Paddington Luggage Storage operates every day of the week, 24 hours. For additional details, kindly reach out to us or consult our ‘About Us’ page.
What is the cost of utilizing Paddington Luggage Storage services?
The fee for utilizing our luggage storage services is determined by a range of factors, including the duration for which you intend to store your luggage. Our standard rate is £6.50 per bag per day.
Can I arrange to retrieve my luggage outside of regular operating hours with prior notice?
Unfortunately, we cannot accommodate requests for luggage retrieval outside of our standard operating hours. While our extended hours are designed to offer maximum convenience to our customers, our storage facility will not be accessible until the shop reopens on the following day.
What forms of payment are accepted?
We are pleased to accept credit and debit card payments, both online and in our stores. Additionally, we provide the flexibility to pay in cash when you drop off your luggage at our facility.
How can I make an online reservation with Paddington Luggage Storage?
Certainly, you can book online with us by following these steps:
- Navigate to our Home Page.
- Click on the “Book Now” button.
- Enter your desired drop-off and pick-up date, then click “add to cart.”
- Go to the cart page and review your luggage quantity and service charges, then click “Proceed to Checkout.”
- Enter your personal information and click “Place Order.” Your order will be successfully processed and added to Paddington Luggage Storage
How do you ensure the security of my belongings when your store Is not open?
Paddington Luggage Storage places paramount importance on security protocols. We maintain round-the-clock CCTV surveillance both within and outside our premises, coupled with intruder alarms to deter unauthorized access during non-business hours.
Is it necessary for me to lock my bag before delivering It to Paddington Luggage Storage?
No, locking your bag is not required. Your bag will be under constant monitoring through 24-hour CCTV coverage and will be securely stored in a designated luggage storage area. We guarantee that your luggage will never be left unattended while it is in our custody.